Our Intercom integration enables you to capture customer demand and surface product insights from inside Intercom.

This improves the efficiency of your product feedback process and ensures that no requests are lost through the cracks.

“We love the fact that we can collect feature requests in the organic conversation flow. We hope to in the long run collect more feedback from customers as a result and not let those slip through the crack.” - Jonathan Schultz, Drivecentric

With our integration, you can:

• Add a feedback button to the chat window, so customers can submit feedback into Receptive without leaving the conversation.

• Search for a relevant request and send your customers a link to it, so they can vote and comment on it.

• Allow your customers to access Receptive’s unique slider system, enabling them to update their priorities as and when they choose.

• Automatically provide customers with a link to Receptive using Intercom’s Answer Bot.

Our Intercom integration helps you to collect all the data you need to make the best product decisions, while ensuring your customers have a truly positive experience.

Learn more on our help docs here.